Bellingham Vision Clinic

707 E Holly
Bellingham , WA
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Front Desk/Billing

Bellingham Vision Clinic
Bellingham, WA Full time
Posted on December 7, 2017

Full-time Front Desk/Billing position available in an Optometric clinic. Must have experience and be familiar with various EMRs. Putting patient needs first is paramount. Optical experience a plus.

 
 
 
 
Medical Office Receptionist Job Duties:
 
•  Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
•  Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
•  Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
•  Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
•  Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.
•  Helps patients in distress by responding to emergencies.
•  Ensures availability of treatment information by filing and retrieving patient records.
•  Maintains patient accounts by obtaining, recording, and updating personal and financial information.
•  Maintains operations by following policies and procedures; reporting needed changes.
•  Contributes to team effort by accomplishing related results as needed.
 
Medical Billing Clerk Job Duties:
  • Collects delinquent accounts by establishing payment arrangements with patients; monitoring payments; following up with patients when payment lapses occur.
  • Utilizes collection agencies and small claims court to collect accounts by evaluating and selecting collection agencies; determining appropriateness of pursuing legal remedies; testifying for the hospital in court cases.
  • Maintains medicare bad-debt cost report by tracking billings; monitoring collections; compiling information.
  • Initiates claims against estates by monitoring deaths and unpaid accounts; informing legal department to act on probate and estate issues; following-up with clerk of court.
  • Secures outstanding balance payments for care of hospital employees by establishing payroll deductions; obtaining signatures for automatic transfers,
  • Secures obstetrical payments by interviewing and obtaining information from pre-delivery patients; establishing payments due prior to delivery; sending monthly statements.
  • Maintains work operations by following policies and procedures; reporting compliance issues.
  • Maintains quality results by following standards.
  • Protects hospital's value by keeping collection information confidential.
  • Updates job knowledge by participating in educational opportunities.
  • Serves and protects the hospital community by adhering to professional standards, hospital policies and procedures, federal, state, and local requirements, and jcaho standards.
  • Enhances billing department and hospital reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishment
 

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