Special Events Manager - Biscayne Bay Campus - 533201

Florida International University is classified by Carnegie as a R1: Doctoral Universities - Highest Research Activity and recognized as a Carnegie engaged university. It is a public research university with colleges and schools that offers 196 bachelor’s, master’s and doctoral programs in fields such as engineering, computer science, international relations, architecture, law and medicine. As one of South Florida’s anchor institutions, FIU contributes almost $9 billion each year to the local economy. FIU is Worlds Ahead in finding solutions to the most challenging problems of our time. FIU emphasizes research as a major component of its mission. FIU has awarded more than 220,000 degrees and enrolls more than 54,000 students in two campuses and three centers including FIU Downtown on Brickell, FIU@I-75, and the Miami Beach Urban Studios. FIU’s Medina Aquarius Program houses the Aquarius Reef Base, a unique underwater research facility in the Florida Keys. FIU also supports artistic and cultural engagement through its three museums: Patricia & Phillip Frost Art Museum, the Wolfsonian-FIU, and the Jewish Museum of Florida-FIU. FIU is a member of Conference USA and more than 400 student-athletes participating in 18 sports. For more information about FIU, visit http://www.fiu.edu/.

Special Events Manager – Biscayne Bay Campus – 533201

Job Summary:

Leads institutional and public events such as, but not limited to lectures, summits, and conferences while providing support and counsel to customers and patrons. This role will primarily serve at the Wolfe University Center and secondarily support the Graham Center. Will directly supervise student assistants in the Guest Services unit of the Wolfe University Center.

• Supports event organizers (student organizations, departments, general public) in selecting a venue and schedules activity in the Event Management System (EMS) software. Provides guidelines and addresses fees. Facilitates the production of assigned events, designs space layouts, and coordinates with other service providers to ensure a one-stop shop experience.
• Manages inquiries about spaces and their availability, reservation processing, coordination of required documentation such as insurance, coordination of event logistics, and payment processing to ensure successful event production(s).
• Coordinates services with university providers, such as Facilities Management, FIU Police, Parking, etc.
• On-boards, trains, schedules, and manages all Guest Services (including but not limited to: Event Planning Office, Welcome Center, Game Room and Computer Lab) student staff in the Wolfe University Center.
• Supports the day-to-day needs of the Wolfe University Center Guest Services unit. Provides excellent customer service and ensures Guest Services unit students adhere to FIU service excellence standards.
• Establishes and maintains relationships with clients to identify their needs and ensure customer satisfaction.
• Supports and participates in the design of activities and special events within the facilities.
• Conducts tours of the facilities for clients, staff, and students.
• Serves on university-wide planning committees, as assigned.
• Handles cash, check, credit card and other monetary transactions. Adheres to University credit card policies and procedures..
• Maintains confidentiality in accordance to university, state, and federal laws, rules, and regulations.
• Provides event planning execution, reservation support and other services for large profile/scale events at the Wellness and Recreation Centers, Housing and Residential Life and other operational units/facilities as needed.
• Attends on campus and off campus event conferences and expositions to help promote the growth of the student centers.

Departmental Requirements:

Experience in event planning (from conception to execution).

Minimum Qualifications:

Bachelor's degree and two (2) years of related experience; OR six (6) years of related experience; OR an equivalent combination of relevant education and/or experience.

Salary: $50,000-$55,000

Work Schedule:

Begin time: 8:30 AM
End time: 5:00 PM

Pre-Employment Requirements:

Expanded Background Check

For further information or to apply, please visit careers.fiu.edu and reference Job Opening ID # 533201

Florida Statute 1010.35 - Screening Foreign Researchers

Pursuant to Florida law, any citizen of a foreign county who is not a permanent resident of the U.S., or who is a citizen or permanent resident but is affiliated with or has had at least 1 year of employment or training in China, Russia, Iran, North Korea, Cuba, Venezuela, or Syria is subject to additional screening. Applicants meeting those criteria will be required to provide the following information in the application: every institution of higher education attended; all previous employment since the applicant’s 18th birthday; list of all published material, current and pending research funding from any source, including details about the research, your role, funding source, and amount; list and description of any non-university professional activities; any affiliation with an institution or program in a foreign country; a complete copy of your passport; the most recently submitted DS-160 (Online Nonimmigrant Visa Application).

Clery Notice

In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the University Police department at Florida International University provides information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three (3) calendar years. The FIU Annual Security report is available online at: https://police.fiu.edu/download/annual-security-fire-safety-report/.

To obtain a paper copy of the report, please visit the FIU Police Department located at 885 SW 109th Avenue, Miami, FL, 33199 (PG5 Market Station).

Pay Transparency

Florida International University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

FIU is a member of the State University System of Florida and an Equal Opportunity, Equal Access Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.