Senior Claim Specialist

The Department of Administration is a core service agency serving the Governor, legislature, state agencies, local governments, and the public. Its mission is to provide leadership, innovation, solutions, and support to help our partners succeed.

Job Details

Working Title: Senior Claim Specialist
Job Class: State Program Administrator Senior
Agency: Administration Dept

• Who May Apply: Open to all qualified job seekers
• Date Posted: 03/21/2023
• Closing Date: 04/10/2023
• Hiring Agency/Seniority Unit: Administration Dept / Administration-MAPE
• Division/Unit: Property & Casualty
• Work Shift/Work Hours: Day Shift
• Days of Work: Monday - Friday
• Travel Required: No
• Salary Range: $25.25 - $37.02 / hourly; $52,722 - $77,297 / annually
• Job Class Option: Claims Management
• Classified Status: Classified
• Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE
• FLSA Status: Exempt - Administrative
• Telework Eligible: Yes
• Designated in Connect 700 Program for Applicants with Disabilities: Yes

Make a difference in the lives of Minnesotans.

The work you’ll do is more than just a job. Join the talented, engaged and inclusive workforce dedicated to creating a better Minnesota.

Job Summary

This position exists to support the operations of the Risk Management Division by performing all aspects of the financial and administrative duties related to adjusting, managing, and monitoring various types of property and casualty losses and claims, including claims litigation management. Additionally, the position seeks to maximize loss recovery through subrogation and salvage.

• Review incident reports, claim and demand forms, verify accuracy of information and appropriate type of claim, and verify coverage so that the claims process is conducted properly, and the assets of the Fund are protected.
• Investigate claims to determine liability, determine a judgement on bodily injury, and negotiate a resolution to ensure that claim handling meets division guidelines and protects the states assets.
• Work with the division’s third-party administrator to ensure assigned claims are properly adjusted to protect the assets of the fund.
• Research and analyze current tort claim law, court decisions, and current and past structure of underwriting programs and division policies.

Qualifications

Minimum Qualifications

• Three (3) years of professional experience working with legal principles, tort claims statutes, governmental immunities, trial court decisions and jurisdictional issues, or other closely related experience. A bachelor’s degree may substitute for one year of professional experience.
• Strong communication skills to accurately express relevant issues to claimants and varied clientele.
• Ability to be self-direct in determining and prioritizing time to successfully handle an active caseload.
• Knowledge of medical terminology to determine the nature of injury and the relatedness and reasonableness of treatment.
• Ability to handle claims expeditiously to mitigate all costs that could be associated with the claim.
• Ability to work independently to assess the needs of the agencies in terms of legal issues and advise them on their rights and responsibilities.
• Ability to balance the demands of the claimants, attorneys, and state agencies.
• Proficiency with Microsoft Office Software (e.g., Outlook, Word, Excel).

Preferred Qualifications

• Five (5) years of professional experience working with legal principles, tort claims statutes, governmental immunities, trial court decisions and jurisdictional issues, or other closely related experience. A bachelor’s degree may substitute for one year of professional experience.
• Associate in Claims and/or other designation(s) from The Institutes.
• Previous experience with managing property and casualty losses and claims.
• Knowledge of accident reports, police reports, diagrams, and photographs to address potential allegations.

Additional Requirements

Successful applicants must pass a criminal background check through American Databank and employment reference checks.

Application Details

How to Apply

Applicants must apply to the MN Careers website http://www.mn.gov/careers Job ID 63922. If you have questions about applying for jobs, contact the job information line at 651-259-3637 or email careers@state.mn.us. For additional information about the application process, go to http://www.mn.gov/careers.

If you have questions about the position, contact Nella Austin at nella.austin@state.mn.us or 651-201-8005.

To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Nella Austin at nella.austin@state.mn.us.

Why Work for Us

Diverse Workforce

We are committed to continually developing a workforce that reflects the diversity of our state and the populations we serve. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve the people of Minnesota.

A recent engagement survey of State of Minnesota employees found:

• 95% of employees understand how their work helps achieve their agency’s mission
• 91% of employees feel trusted to do their jobs
• 88% of employees feel equipped to look at situations from other cultural perspectives when doing their job
• 87% of employees report flexibility in their work schedule

Comprehensive Benefits

Our benefits aim to balance four key elements that make life and work meaningful: health and wellness, financial well-being, professional development, and work/life harmony. As an employee, your benefits may include:

• Public pension plan
• Training and professional development
• Paid vacation and sick leave
• 11 paid holidays each year
• Paid parental leave
• Low-cost medical and dental coverage
• Prescription drug coverage
• Vision coverage
• Wellness programs and resources
• Employer paid life insurance
• Short-term and long-term disability
• Health care spending and savings accounts
• Dependent care spending account
• Tax-deferred compensation
• Employee Assistance Program (EAP)
• Tuition reimbursement
• Federal Public Service Student Loan Forgiveness Program

Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. The State of Minnesota recognizes that a diverse workforce is essential and strongly encourages qualified women, minorities, individuals with disabilities, and veterans to apply.

We will make reasonable accommodations to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us and indicate what assistance is needed.