Customer Service Representative
Pediatric Home Service are leaders in home health care and a Top Workplace, we are committed to taking care of the child!
Is your calling in life to help and serve others? Would you like to make this your career?
If you answered yes, then apply for our Customer Service Representative position! We are looking for a Customer Service Representative to join an extraordinary team that is committed to helping our patients thrive. Check out what our PHSPeeps have to say: Customer Service at PHS.
Our Customer Service department is a fast-paced, high-energy environment, you’ll find yourself challenged and required to use critical thinking every day through a variety of in-person, e-mail and phone conversations. You will also be surrounded by a close-knit and supportive group who has the same dedication to serving medically-complex children and their families.
Some of the critical tasks include:
- Assisting patients, families, and caregivers with supply & service requests
- Verifying insurance eligibility and benefits
- Managing patient records
- Coordinating services with clinical staff & referral sources
- Other opportunities to learn and grow
We offer outstanding wages plus first-class benefits including:
- Holiday Pay
- Paid Time Off
- Health and Dental insurance
- Short & Long Term Disability and Life Insurance
- 401K with match & educational benefits
The qualified candidate must have exceptional organizational, multi-tasking, problem-solving and communication skills. A high level of initiative combined with a customer service mentality is required.
- We are interested in full-time candidates for Monday-Friday shifts flexible between 7am-7pm flexible shifts and up to 4 Saturday shifts per year.
We look forward to learning more about you and the skills you can bring to Pediatric Home Service!
Pediatric Home Service is an equal opportunity employer; we are committed to affirmative action and equal employment opportunities for all regardless of protected veteran status, race, color, creed, religion, national origin, sex, sexual orientation or identity, disability, age, marital status, familial status, membership or activity in a local human rights commission, or status with regard to public assistance.