Athletic Programs Director - Job Code 14
Spearman Clubs
Laguna Niguel, CA
Full-time
Education
Posted on November 19, 2017
Job offer: Athletic Programs Director.
Educational requirement: BA/BS in Sport Management, Administration or Related.
Duties:
Under the direct supervision of the Vice President, the Athletic Programs Director:
- Evaluates, reviews and oversees development of tennis and fitness program offerings, maximizing club locations, space and resources to serve our guests and foster the ongoing growth of Spearman Clubs, Inc.
- Generates revenue by liaising with sales manager for the entire club; managing the reservation system; reviewing daily utilization levels and court reservations sheet to verify conformity with standards and identify price integrity and demand opportunity; expanding sales by initiating and monitoring effectiveness of monthly promotions, demand managements, and demand creation strategies
- Maintains and grows membership base by promptly handling member and guest concerns and issues. Ensures open communication and high visibility to members and guests by conducting daily walk-through of club.
- Conduct weekly department head and bi-monthly co-worker meetings Act as a role model for all employees by demonstrating behavior and work ethic expected of all Spearman Clubs employees and implementing all human resources administrative duties.
- Maintains good employee morale, encouraging and inspiring them to reach our Gold Standard customer service.
- Manages facilities by working closely with Superintendent, Food & Beverage Director and all other department heads to ensure compliance with company standards Models and reinforces our Gold Standard customer service approach by acknowledging, greeting and thanking all members and guests