Admissions Processing Manager
As our Admissions Processing Manager, you will manage the day-to-day operations of admissions processing for the undergraduate Office of Admissions while reporting to the Associate Director of Admissions.
You will coordinate, monitor and streamline application processing workflow to ensure the timely and accurate processing, evaluating, and review of all undergraduate applications for admission to Western. You will be responsible for providing proactive leadership and serve as the direct supervisor for the Admissions Processing Team - currently comprised of four program coordinators, one office assistant lead, and additional temporary classified and student staff. You will also serve as the primary evaluator of international undergraduate applications. You are a visible member of the admissions team, serve on the Admissions Planning Team, and actively support team members and the University community.
Your responsibilities will include:
- Managing the application processing, evaluating and review of all undergraduate applications for admissions
- Application evaluation and review
- Administrative tasks
- Other duties as assigned
Required Qualifications
- Bachelor's degree AND one year of professional experience evaluating undergraduate applications for admission OR three years of responsible supervisory and/or administrative experience in the admissions field
- Demonstrated ability to prioritize and manage high volume workloads with completing priorities in a deadline-driven environment
- Experience with data entry, data cleanup and report generation using student information system
- Exceptional interpersonal skills including the ability to listen, remain clam in stressful situations and negotiate with others using tact and diplomacy
- Prior experience following and adapting a complex set of procedures
- Demonstrated ability to work effectively with diverse populations, including multicultural and cross-cultural communication skills
- Excellent computer skills and proficiency in Microsoft Office applications (Excel, Word, Outlook)
Preferred Qualifications
- Supervisory experience
- Prior experience in Admissions or related work in an education environment and knowledge of relevant qualifications for entry into undergraduate programs and associated admission processes
- Experience in performing, managing and troubleshooting application processing, evaluation and review, including making admission decisions on applications
- Experience with Banner/WWIS
- Experience with SqlPlus
- Experience with Nolijweb or other document management system
- Experience processing applications within a CRM environment
Application Instructions
A cover letter and resume are required and should address your experience related to the position responsibilities and the required and preferred qualifications.
Please include the names and contact information of three professional references.
Closing Date 03/27/2018
AA/EOE