Western Washington University

516 High St
Bellingham , WA
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Classroom AV Specialist

Western Washington University
Bellingham, WA Full time
Posted on March 9, 2018

As our Classroom AV Specialist, you will be responsible for the operation and maintenance of the University's classroom audiovisual equipment and computer systems used by faculty, staff, and students in all general-use classrooms, television studios, and computer labs.

In this role, you would be the primary point of contact for emergency calls for technical support in these classrooms and labs.  Working with other University audiovisual support staff, you would also provide technical expertise to support special events and videoconferencing needs.  You will also be responsible for managing the AV Equipment Load, coordinating student workers, checking out equipment and handling inventory.

Your responsibilities will include:

  • Installing, upgrading, and maintaining the functionality of general-university classroom, television studio, and lab AV equipment and computers.
  • Providing emergency classroom and lab technical support.
  • Handling the inventory, maintenance, and checkout of portable media equipment.
  • Supporting the technical requirements of university special events that require media equipment (such as laptop computers, webcams, microphones, speakers, podia, projectors, and screens)
  • Assisting in the decision-making for acquisition of new systems for instructional support.

The State HR classification for this position is Information Technology Specialist 2.

Required Qualifications:

  • Four or more years of experience supporting audiovisual and multimedia systems. 
  • Associates degree (or higher) in electronics, electrical engineering or related field.
  • At least one year of experience configuring and troubleshooting modern audiovisual control systems (such as Extron, AMX, or Erestron) software and networks.
  • Strong written, verbal, and interpersonal communication skills.

Preferred Qualifications:

  • Experience supporting higher education classrooms and/or television studios.
  • Earned audiovisual certifications such as the Certified Technology Specialist - Installation (CTS-I) and/or Certified Technology Specialist (CTS)
  • Society of Broadcast Engineers certification at one of these levels (Certified Broadcast Technologist, Certified Video Engineer, Certified Broadcast Television Engineer) or show evidence of substantial experience in broadcast and/or studio-grade television maintenance and engineering.
  • Experience working effectively with diverse students and colleagues.