Director of Conflict Resolution & Peer Mediation

William & Mary   Williamsburg, VA   Full-time     Management
Posted on January 19, 2023
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Director of Conflict Resolution & Peer Mediation


Present Position Number


Role Code Title

Professional/Lecturer (Staff)

Position Title

Director of Conflict Resolution & Peer Mediation

Unit Mission Statement

Student Success at William & Mary empowers students of every background with the knowledge, skills and awareness necessary to achieve success. Our departments offer a number of student-centered programs and services to prepare students to learn, lead, and live with integrity and purpose.

Student Success strengthens collaboration among students, faculty and staff to create a diverse and inclusive culture of excellence via expanded understanding of academic and personal well-being.

Student Success is committed to providing undergraduate and graduate students with guidance and services essential to the creation of an engaging learning environment where community is strengthened and individuals flourish.

Position Summary

William & Mary determined to be a place where respectful dialogue takes place on challenging topics. We are seeking an experienced trainer, facilitator, and practitioner of restorative practice to scale our current material and framework into a sustainable multi-tiered suite of programming and resources.

At the direction of and in close partnership with the Dean of Students, the Director of Conflict Resolution & Peer Mediation will implement and manage a comprehensive slate of new initiatives designed to infuse the Division of Student Affairs and student community with a common language and tools to navigate conflict and practice civil discourse, and cultivate self-awareness, resilience, intercultural understanding, and belonging. These initiatives will be culturally responsive and relevant and center student voices in both design and implementation, include proactive engagement and skill-building opportunities, and support university responses to timely issues and concerns.

The Director will serve as a critical collaborator and point of connection for partners across the university, support efforts to grow internal capacity across the division for restorative approaches, and ensure programming aligns with existing adaptable resolution and deferred sanction processes. All work of this position is grounded in diversity, inclusion, and equity.

Required Qualifications

The Director will be a collaborative and upbeat leader with a passion for direct student engagement and community building and a proven dedication to equity and inclusion. They will have a record of dynamic, student-centered leadership with examples of programs and initiatives they have managed and/or developed. Director must exhibit an understanding of the current best practices in student affairs and an awareness of emerging issues in higher education, including social justice, cultural competency, retention and persistence, at-risk student factors, community building, and student learning.

  • Three years professional experience, preferably in Student Affairs, Engagement, Diversity & Inclusion and/or Judicial Affairs
  • Bachelor’s Degree
  • Successful track record of fruitful collaboration in a multi-stakeholder environment
  • Demonstrated facilitation and training skills
  • Excellent interpersonal communication skills and strong administrative skills
  • Proven commitment to restorative values and practices
  • Demonstrated experience in the areas of conflict resolution
  • Ability to accommodate extended work hours, including evening and weekend work hours

Preferred Qualifications

  • Master’s degree in student affairs, higher education, counseling, law or a related field is strongly preferred
  • A Restorative Justice certification
  • Direct experience implementing and scaling programs intended to address community needs and evaluating their success

Advertised Pay Range

Up to $70,000 commensurate with experience


220000 Dean of Students


William & Mary

Is the position remote work eligible?

Not eligible

 Remote Work Disclaimer

Remote work eligibility is not guaranteed and is subject to approval. Employee eligibility depends on the likelihood of the employee succeeding in a remote work arrangement and the supervisor’s ability to manage remote workers. Departments and/or Human Resources may amend, alter, change, delete, or modify eligibility.

University Salary Range


Job Open Date


 Open Until Filled


 Employment Category

Full Time Professional



 Position Term

12 Month - Continuing

 Special Application Instructions

 Conditions of Employment

Ability to work occasional night and weekend hours required

EEO Statement

William & Mary values diversity and invites applications from underrepresented groups who will enrich the research, teaching and service missions of the university. The university is an Equal Opportunity/Affirmative Action employer and encourages applications from women, minorities, protected veterans, and individuals with disabilities.

Background Check Statement

William & Mary is committed to providing a safe campus community. W&M conducts background investigations for applicants being considered for employment. Background investigations include reference checks, a criminal history record check, and when appropriate, a financial (credit) report or driving history check.

Benefits Summary Statement

William & Mary offers our employees a full array of benefits including retirement, health insurance with options for expanded dental and vision along with group and optional life insurance with coverage for spouse and children, flexible spending accounts, and an EAP (Employee Assistance Program).

Our employees enjoy additional university benefits such as educational assistance, professional development, wellness benefits, and a robust holiday schedule. All employees have access to fitness facilities on campus. Staff members also have access to the university libraries, and much more. To learn more, go to: