Newspaper Distribution (District Manager)
The position has on-site responsibility for audience growth of the newspaper’s entire in-home product portfolio. This includes but is not limited to each newspaper’s home delivery, digital subscriptions and web traffic, DealSaver registrants and engagement with all the newspaper’s digital offerings.
The position will also have a responsibility to ensure that Logistics work conducted for the assigned newspaper is done in a world-class manner. This will include developing solid operational practices and customer services practices that meet and exceed the consumer’s expectations.
The Logistics Coordinator will also be responsible for identifying, developing and delivering on various financial and audience goals including but not limited to audience growth, retention, expense, revenue and operating cash flow; anticipating declines and/or shortfalls in delivering on goals; and developing and executing plans to address declines and/or shortfalls for the assigned newspaper.
Essential Functions:
● Responsible for supporting, communicating and adhering to the newspaper’s mission, vision and core values.
● Responsible for knowing, communicating and delivering on the core strategies, audience targets, audience revenue targets and audience division cash flow targets. Identifies alternatives for delivering on strategies and targets when shortfalls are anticipated.
● Responsible for the coordination, performance of the assigned newspapers Logistics team.
● Responsible for the implementation of an effective distribution process that ensures world-class delivery to all homes within the newspaper’s designated market which should include a transition to a distributor type operation.
● Defines develops and interprets goals and objectives, policies and procedures for the Logistics Department at the assigned newspaper.
● Responsible for delivering great service to the readers and users of each newspaper’s products and services. This service will include both product delivery and consumer interaction through contacts made with consumers both inbound and outbound.
● Analyses route profitability, route design, and logistics to ensure routes compensation is fair and that subscriber delivery is timely.
● Manages the daily operation of the home delivery department to ensure high-level subscriber satisfaction.
● Manages District Managers (where applicable) in achieving circulation goals, meeting subscriber service, assisting carriers with service issues, route growth.
● Establishes work schedules to accomplish delivery goals.
● Establishes or adjusts work procedures to meet schedules; determines measure to improve delivery methods.
● Interprets company policies to workers and enforces safety regulations.
● Monitors safety performance of workers.
● Resolves subscriber, carrier and distributor issues.
● Performs activities of supervised employees when necessary.
● Other duties as may be assigned.
● Coordinates and maintains a high degree of communication with the senior management teams at the assigned newspaper and with the regional logistics team.
Requirements
Education / Qualifications:
Bachelor's degree (B.A.) from four-year college or university; and 2-4 years related experience and/or training, including at least 5 years of management level experience; or equivalent combination of education and experience. Requires a prior work history that demonstrates strong, successful leadership ability and a solid understanding of complexities of newspaper circulation, audience development, sales, distribution, and marketing. Excellent written, verbal and organizational development skills.