Transit Planner
JOB SUMMARY:
Plans, coordinates and implements complex short and long-range planning activities. Works with the public, other transportation planning agencies and WTA staff to help design and implement efficient and productive transit service. Studies ridership trends, demographics and community development projections to create projections based upon best available data. Analyzes fixed route structure and alignment, making route and service change recommendations. Assures compliance with state and federal ridership reporting requirements.
As assigned:
• Evaluates, recommends and plans for capital facilities investments to augment transit service.
• Maintains databases and spreadsheets related to service delivery and performance.
• Oversees the accuracy of route-related customer information materials.
ESSENTIAL JOB FUNCTIONS:
1. Plans, recommends, coordinates and implements short and long-range route planning for the agency's fixed-route service. Maintains a thorough understanding of ridership patterns, customer perceptions and needs to determine potential modifications to routing and scheduling. Creates and revises route plans to best use limited agency staff and financial resources. Assists with planning paratransit and rideshare services.
2. Tracks and evaluates the efficiency and effectiveness of transit services. Assists with determination of costs and benefits of proposed modifications to routes and schedules.
3. Conducts regular ridership and service quality surveys including boarding and alighting, on-time performance, origin and destination, transfer, interlinement, and other appropriate data.
4. Conducts field investigation work for monitoring service, investigating suggestions and complaints or assisting with the siting of bus stop facilities.
5. Represents WTA at community forums and with other transportation planning entities.
6. Responds to employee and customer suggestions, requests and complaints concerning transit service.
7. As assigned:
• Directs and schedules ridership Surveyors.
• Attends Service Review Committee meetings, representing the Service Development division.
• Participates in agency capital planning initiatives, including project conceptualization, tracking, and coordination.
• Manages and maintains centralized route scheduling and service performance databases using appropriate technology-based tools. Coordinates and carries out software implementation and upgrade projects for the Service Development division.
• Creates reports for staff and the WTA Board of Directors regarding monthly, quarterly and annual fixed route paratransit and rideshare performance.
• Works closely with WTA staff throughout the agency regarding the GFI fare box including maintenance, training and communication with drivers.
• Designs and produces WTA's public information materials including the transit guide, kiosk schedule information, bus stop schedule information, website content, paratransit rider's guide and brochures.
• Assures the accurate translation of key public information into Spanish, and other languages.
• Acts as WTA's Title VI Coordinator, leading efforts to develop and submit WTA's triennial FTA Title VI report.
ADDITIONAL JOB FUNCTIONS:
• May act as responsible charge for the Service Development division in the absence of the Director.
• Other duties as assigned.
QUALIFICATIONS:
Ability To:
• Read, analyze and interpret complex documents.
• Make effective and persuasive presentations on controversial or complex topics to staff, public groups and boards of directors.
• Write clear and concise reports, memoranda and other business documents.
• Work effectively with co-workers at all levels of the organization, as well as people affiliated with other organizations.
• Work with mathematical concepts such as probability and statistics, and perform cost/benefit analysis.
• Develop and implement survey methods.
• Apply concepts such as fractions, percentages, ratios and proportions to practical situations.
• Define problems, collect data, establish facts and draw valid conclusions.
• Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Use Microsoft Office software, with basic to intermediate proficiency in Word, Excel, PowerPoint, and SharePoint.
• Collect process and analyze information with Global Information System (GIS) technology.
• Interpret an extensive variety of information furnished in written, oral, diagram or schedule form.
EDUCATION AND EXPERIENCE:
• Bachelor's Degree in planning, public administration or related field.
• Three years of experience applying the principals and practices of transportation planning.
• Absent a bachelor's degree, other combinations of education and experience that would provide the applicant with the desired qualifications required to perform the job may be considered.
• AICP (American Institute of Certified Planners) certification, preferred.
• Experience using GIS programs, preferred.
• Experience with project management, preferred.
Closes: Friday, September 8, 2017
An Equal Opportunity Employer
Women & Minorities Encouraged to Apply